Excellent breakdown on how to obtain and sustain “traction” in social software design (the three problems are sign-up, first-time use, and ongoing engagement):
I’ve spent a lot more time at Reddit in the last few years than at Metafilter, and more time than both on the Well. Along the way, I forgot some of my experience participating in communities when you’re not a regular but you’re not a noob.
Fortunately, it turned out reasonably well and most of the people who offered me advice on how to behave were nice about it:
@replies considered harmful
on metafilter at least. I get taken to school in mefi-tiquette.
Still it’s a good reminder that I’m as prone as anyone to putting my foot in my virtual mouth and need to be a little less quick on the keyboard trigger finger.
Stupid pitfalls of social media: This American Society for Information Science and Technology paper by Yahoo’s Christian Crumlish has a tidy little cosmology of dumb things that social media does.
Commenters seem inclined to discuss the html rendering of the Bulletin article at the ASIS&T website but a few chimed in to either agree with the observations or suggest that they’re perhaps rather obvious in hindsight.
I wanted to add a comment suggesting that we welcome skepticism and critical feedback and that the wiki is open to editing by anyone, but the sign up procedure for the Boingboing blog involves a password email that I don’t seem to be receiving.
I have an article in the August/September 2009 issue of The Bulletin of the American Society for Information Science and Technology, called "The Information Architecture of Social Experience Design: Five Principles, Five Anti-Patterns and 96 Patterns (in Three Buckets)" (quite a mouthful, eh?).
I’d like to thank Stacy Surla, one of my colleagues on the board of the Information Architecture Institute, who saw Erin Malone and myself present an overview of the social design patterns project at the 2009 IA Summit and invited us to write an article for the Bulletin.
She gently shepherded and edited the draft and the results, I hope, present a useful taste of the depth of material in our upcoming book.
Designing Social Interfaces – Rough Cut | O’Reilly Media
Originally uploaded by xian
The unedited, 500 page first draft of our book is available now in PDF format for review by anyone who can’t bear to wait till September for the first (“real”) edition to come out.