You are your own words

· The Power of Many

I’ve been following the upsetting story of how Kathy Sierra, creator of the Head First book series, author of the Creating Passionate Users weblog, and noted speaker on the web / technology circuit was frightened into cancelling her scheduled appearance at eTech by a series of escalating threats to her personal safety in the form of email messages sent directly to her by readers and posts to several community blogs, now defunct, oriented toward taking pot shots at the more famous and popular bloggers.

Bloggers, her readers, and people learning about the story from news and blog sources have generally rallied to support Sierra. The long comment thread at the end of her post announcing the cancellation and detailing the communications that terrorized her attests to that. A number of people have quibbled with her interpretation of the messages, told her “man up” and to stop being hysterical, or have accused her of manufacturing her response as a public relations / marketing ploy.

Myself, I’ve been known to be verbally mean at time, to pick on people, to be saracstic and snarky when it suits me, but the two sites (“Mean Kids” and “Bob’s Yer Uncle”), ostensibly designed to encourage freewheeling, humorous, creative criticism, puncturing the puffed up much like certain gossip blogs do for the true celebrities in our culture, somehow gave free rein to a much more virulent form of attack: unbridled misogyny edging into images of sexual violence and horror.

It’s a dirty little secret of our world that hierarchies are sometimes enforced, under the cover of darkness, by sexualized threats of violence and domineering acts of humiliation. It’s more visible in lockerrooms, prisons, and other sealed male enclaves, but it may stem from primate behaviors that predate our humanity and it carries on to this day inside families and, at least in symbolic form, in public communication.

What struck me about this situation is how the worst attacks – revenge fantasies described in cartoonish pornographic terms, tend to have come from people writing under the cloak of anonymity, or deniability (for example, it’s still not clear if the posts associated with Alan “Head Lemur” Herrel cited in Sierra’s blog entry are actually by the man who goes by the nickname).

On Slashdot, no haven of civilized discourse, a poster who refuses to register and adopt a consistent persona is given the default name “Anonymous Coward.” Throughout the generally supportive comments flooding into Sierra’s blog post are peppered juvenile hit-and-run posts attacking her or making random racist and sexist comments. These comments are inevitably posted anonymously, and associated with made-up email addresses or urls.

In the political blogosphere, where this sort of situation is less uncommon, there is an ongoing debate about the role of pseudonymity in blogs. A number of Sierra’s readers were sent there via the conservative blog, Protein Wisdom, whose author experienced a similar verbal attack from a commenter featuring vile “hypothetical” threats of sexualized violence (in that case targetting children, if I recall correctly). At the same time, the author of Protein Wisdom, Jeff Goldstein, is often criticized in the sort of left-wing blogs I frequent for engaging in threats to “out” pseudonymous bloggers while at the same time claiming to stand for civiility and sponsoring a set of ethical guidelines for bloggers.

Defenders of pseudonymous blogging make the point that not everyone is free to speak in public about political and social matters without fear of retaliation. Further, they argue that it is the persistence and consistency their assumed identity to which their reputation attaches, and that a perosn posting day in, day out, for years, as Sifu Tweety or Atrios is every bit as accountable for his (or her) words as someone signing their posts with a “real” name.

In Sierra’s explanatory post she called on several bloggers by name, blaming them for instigating the climate that incubated these attacks and for allowing them to escalate. She also cited a few less well known identities: one calling himself Siftee, who sent her a threatening email message, and another signing his posts Joey, who wrote apparently about a fictional character named Kat in misogynistic terms in the vicinity of posts attacking Kathy Sierra.

Of the contributors to Mean Kids, only Frank Paynter has come forward to apologize, without reservation, for his role, however inadvertant, in the development of this situation. I consider Frank a friend based solely on a shared history of reading each other’s bloggings, occasionally linking to each other, and even more rarely exchanging brief notes. I’m connected to Frank through Twitter and older social network environments and I admire his forthrightness in this situation.

Jeneane Sessums and Chris “RageBoy” Locke have been less willing to apologize or to own any responsibility for what happened. Sessums disclaimed any involvement at all with the sites although others seem to believe she was involved with the Mean Kids project. She has also refused to discuss the topic further in public. Locke argued that he did not write any of the sexually crude scenarios or send any threats and that hence Sierra invoked his name only to drive attention and embroil him in her controversy.

I feel that both of these people could have made an apology and still attempted to clarify their own culpability while distancing themselves from the statements they wish to disown.

Finally, “Joey” and a fellow named Paul Ritchie have mounted a more aggressive defense of themselves and the Mean Kids and Bob’s websites, arguing the Sierra is deliberately grandstanding and deluding her readers in order to form a lynch mob online, drive more sales to her books and increase her speaking fees.

I do not find these arguments compelling and I am not sympathetic, partly because neither of them seems willing to repudiate the grossly indecent verbal attacks on Sierra (nor the violently misogynistic fantasies involving imaginary stock female figures).

What I will grant is that all of the people I just mentioned have to some extent been willing to go on the record and produce themselves in public in the aftermath of Sierra’s accusations, cancellation, and self-enforced seclusion.

Thus far I have not seen a public statement from Alan Herrel either claiming or disowning the misogynistic entries Sierra included in her blog post, which were posted under the name “Rev ED” on the Bob’s site using his familiar avatar.

Both Paynter and Locke cited a motto from the Well known as “You own your own words” or “YOYOW,” and I find this interesting. Paynter referred to it when discussing how the two snark sites did not censor their contributors, saying “Misogynistic postings at MeanKids.org led me to try to moderate, but indeed the group there was of the ‘You Own Your Own Words’ tradition, so moderating or central editorial control wouldn’t work. I tore the site down.”

Locke likewise cited YOYOW in his defense of himself on his own blog:

I was a conference host on the Well 15 years ago where the core ethos was acronymized to YOYOW — You Own Your Own Words. This has remained a guiding principle for me ever since. I will not take responsibility for what someone else said, nor will I censor what another individual wrote. However, it was clear that Sierra was upset, so it seemed the best course to make the whole site go away.

(I know Locke only by reputation but have exchanged email with him in the past.)

What struck me about this is that I think they both may be missing some of the key elements of that philosophy. On the Well, while contributors may adopt pseudonyms at any time, their real names are always discoverable and each user is allowed only one single identity. This has long been considered a key reason why so many Well conferences manage to stay on topic and avoid the sort of flame wars that tend to eventually ravage utterly free-wheeling online discussions.

Furthermore, Well conferences are hosted, and hosts are given a handful of moderation tools and guidelines for how to use them to manage situations that are spinning out of control and contributors who are causing grief. These tools range from verbal warnings to the ability to hide or scribble offending posts to the power to ban members from the conference entirely (usually for a limited three-day cooling-off period).

When people can post whatever they like without having to accept any impact on their own reputation or identity, when they don’t establish and maintain a consistent findable presence online, then they are not in fact owning their own words. I don’t think the YOYOW ethos is intended as an excuse for moderators to avoid managing the tenor of their discussion forums, and I find it interesting that the people involved who have at least engaged Sierra’s complaints are all, except for Joey, people writing under their real names or who have at least established longstanding records of their thoughts online under their chosen handles. (Sessum specifically points to her blog archives as a character witness.)

One last point about owning your own words: To varying degrees Joey, Ritchie, and Locke have argued that Sierra is victimizing them by associating them with words they did not write or by painting them as part of an organized conspiracy when anarchy and permissiveness are all they actually engaged in. Here I think owning your own words again comes into play. If you gleefully call yourself a mean kid and stand on the sidelines egging on bullies, don’t cry foul when the bullies’ victims fight back and you find yourself tarred with the same brush.

UPDATE: I see that Doc Searls has posted an email message from Alan Herrel denying authorship of the post that used his avatar and saying that this scandal has effectively destroyed his online presence. Reading his words I feel sympathy for him, particularly if his systems are being attacked as he describes and if he is being harassed off the net, but I still find myself wondering whether he distanced himself from the person who had assumed his image when the inflammatory comments were originally published.

My slides from SxSW

· Applications, conventionology, The Power of Many, User Experience

These slides are only minutely useful as they are nearly all images without any notes or bullet points. When the podcast comes out I will work on synchronizing my remarks with the slides.
I’ll be posting Ted Nadeau’s slides next. His were much more content rich.

**Update:** Here are Ted’s slides:

Yet another friend metaphor (for twitter)

· Information Architecture, Searching and Finding, The Power of Many, User Experience, Web Services

So I just wasted, er, spent a half hour surfing twitter pages and poaching friends of friends. I noticed that I had a strong gut sense of who I felt it was ok to befriend, most of the time, but that it doesn’t necessarily map to people who are actually my friends or whom I’ve met, although it may factor in how recently I’ve dealt with them.
For some, I added them because I’m interested in what they have to ssay or what they’re doing. I anticipate that their feed will be intereesting, or the preview of their recent thoughts is copmpelling. I’m aware that some of these people may not remember me, may not add me back (which is fine) or allow me to add them if they are twittering privately.
The etiquette is awkward. The UI at twitter sort of implies you should add people back, but that may be just in the contexts of private twitters.
I often notice odd disjunctions between my friend lists or various social services. Some people have talked about being able to bulk upload friend networks using hcards or something from one service to the next, but I wonder if that mapping really makes sense. For whatever reason, for example, Joi Ito is a contact of mine in Flickr but not on LinkedIn. At least one of us probably wants it to be that way.
The whole topics of reciprocity and social guidelines about when it’s ok to ignore a connection or a friend request and when it carries a social burden to do so is interesting too.
This has been another in a series of posts full of questions and half-baked proto-thoughts with few answers or real insights.
Speaking of twitter, I’ve dressed up my sidebar with badge bling. Been thinking hard about seriously redesigning my main blog and possibly moving it over to mediajunkie, which may be the catchiest domain name I own.

MyBlogLog is looking for a community manager

· User Experience, Web Gossip

If you’re an experienced blogger in the Bay Area and would like to work for a cool startup recently acquired by Yahoo!, in Berkeley, then you may want to apply for this new community manager role: The MyBlogLog Blog: Seeking: MyBlogLog uber-user for long-term relationship
They seem to grok the Craig Newmark idea that customer service is a key part of growing their business.

Today ze show, tomorrow ze world!

· Web Gossip

Unsurprisingly, Ze Frank is going all Hollywood in the near future.
Last year at SXSW (at least I think it was last year, and not 2005), I ended up going out to dinner with my Austin guru, some folks from WorldChanging, and I think David Pescovitz or maybe I just chatted with him at some party later on, and a very tall witty guy who I felt like I should know but didn’t, who was talking about the work he was doing mainly giving talks on creativity.
It was much later (that night) that I realized this was Ze Frank, the Ze Frank. Probably because he is so much taller than I, the angle on his face was different from his usual bug-eyed unblinking full frontal in his videos and more recently on The Show.
I’m kind of glad I didn’t recognize him and go all fanboy. Instead I probably acted aloof, and that’s cool, right? After all, did he really want another person saying, “Hey, I got your How to Dance animated gif forwarded to me back in the day. I’ve been a big fan for yea long!”
Meanwhile, he is a creative force of nature who should make me feel envious and insecure but who instead inspires me not to get hooked on brain crack and I’m not surprised he is about to cross over to the mainstream and I’m sure he’ll knock him dead in Hollywood town.

Farewell, Princess Winter Spring Summer Fall

· Music

I didn’t know Leslie Harpold very well. We corresponded briefly in the early pre-blog days of the web when I was doing Enterzone and she was Smug (and later Hoopla). Smug was everything I wanted ezone to be: beautifully designed, cleverly written, artistic. Leslie was always involved in all the coolest leading-edge web creative projects and communities. People I eventually met later all knew her before I did. She was always kind and friendly to me in email and later when we met in person.
We had lunch once near Sixth Avenue west of Rockefeller Center. We compared notes on freelancing, doing content strategy consulting, the dotcom boom, why zines were hard to keep going, the blog explosion, mutual friends. She was sweet and sarcastic.
We both read at the Literary Kicks Summer Poetry Happening at the Bitter end in 1999. She read her story Princess Winter Spring Summer Fall. I think Levi may have the video of her reading up on his Litkicks site somewhere. I’ll ask him.
I found out Leslie had passed away from Levi today. I was standing in a Kinko’s waiting to fax something and checked my gmail on my phone. Levi was complaining that I have too many blogs (he’s write) and looking to see if I’d posted anything in remembrance of her. This is it.
I thought I saw Leslie once in SFO when I was flying to New York probably to visit family. I sent her an email message asking if that had been her. It was. She was moving out to San Francisco. I remember thinking she looked unhappy or pained at the time. I was sorry I hadn’t gone up to her. We kept agreeing to have lunch or coffee and we never did. She was going to come to one of Gwen‘s Ladies (and Gentlemen) Who Lunch in Oakland but I think she had that new-to-SF thing I used to have about never crossing the Bay.
I haven’t kept up with Leslie well since then. I didn’t know she had moved to Michigan. I assumed she was out there writing, creating, making friends. I counted on her being around. It’s very sad to hear not only that she has died tragically young but also that she experienced a series of losses and setbacks in her time.
The explosion of memories and thoughts of her posted online since the news came out are a testament to Leslie’s spirit and the large number of people she touched through her heart and mind and soul.
Keep reading about her: