Category: User Experience

  • Amazon adds social networking

    Following on its adoption of tagging last year, Amazon has now added a friends feature. At least I assume this is something new. I hadn’t heard of it before. The first clue I had that such as social networking functionality had been introduced was receiving an invitation in my email from a writer friend of…

  • I'm impressed by pobox.com's customer service

    I’ve been using pobox as a mail forwarding service since 1995 (I think I read about it in Wired and I was sold on the idea of a middle layer between my correspondents and my potentially ever changing email addresses). When I started owning my own domains I simply forwarded custom (“vanity”) email addresses from…

  • Blog responses to my SxSW panel

    I gathered these links and quotations within a day or so of the panel I moderated at South by Southwest, but since then I’ve been to another conference and am generally running behind. Still, I was pleased by many of these responses (and even the less positive ones provide useful criticism) so I wanted to…

  • My slides from the IA Summit

    Here are my slides from my presentation, Mobile Information Architecture: Designing Experiences for the Mobile Web: (I may update them with a 2.0 version based on some new learnings from subsequent conversations, and a different idea of how to pace the imagery.) And here are my slides from the panel I moderated, Lessons From Failure:…

  • My slides from SxSW

    These slides are only minutely useful as they are nearly all images without any notes or bullet points. When the podcast comes out I will work on synchronizing my remarks with the slides. I’ll be posting Ted Nadeau’s slides next. His were much more content rich. **Update:** Here are Ted’s slides:

  • Yet another friend metaphor (for twitter)

    So I just wasted, er, spent a half hour surfing twitter pages and poaching friends of friends. I noticed that I had a strong gut sense of who I felt it was ok to befriend, most of the time, but that it doesn’t necessarily map to people who are actually my friends or whom I’ve…