A little bit over a year ago the lovely folks at UXPin interviewed me for their embarrassingly named “A Gaze at the Stars” interview series. I’ve been meaning to mention it here ever since:
1. How did you get started in the User Experience Design field? And what would be your advice to newcomers to the field?
I sneaked into the field before they put up all the signs.
I came from publishing, having worked as an editor, author, agent, packager, and publisher. When the web came along, I at first viewed it simply as a great new form of publishing. Because I worked on tech books, I had already formed some opinions about how to improve user interfaces but until I hit the web I lacked any formal process or techniques or avenues for becoming involved in the making of software.
The web democratized all that and gave me a chance to teach myself what we now call information architecture and to build interfaces out of HTML (and later CSS and scripting languages, etc.).
Claudia Oster took some keen notes and a posted a few great photos from the morning half of the main day at UX Lisbon this year, including a brief write-up of my talk, Playful Design, at Usability Talks.
Moving on to playing in the musical design â€” he believes we can turn our users into maestros, as an expert Illustrator user is much like a musician! â€” Crumlish provided a range of analogies (frameworks set up the rules, you need a bit of chaos for creativity, as in jazz). However, for me, his utterly inspired point was that of creating tunable experiences: “You don’t need to create a perfect experience, but instead one that’s tunable.”