work processes and artifacts of a designer of digital products (an information architect, content strategist, interaction designer, and user experience generalist)
I joined the AIM team in December 2011, immediately after the preview release, to direct the product management and UX teams. [+]
I joined the AIM team in December 2011, immediately after the preview release. In my tenure we reorganized the product development process, addressed the critical launch blockers, and shipped a cross-platform product that offers the best way to have conversations with friends.
Bonus: I recorded a ukulele tone for the mobile AIM team to use as one of the options for incoming messages:
In Q2 of 2011 I embedded with the Patch team and, after shipping the new user blogs feature, delivered a strategic plan featuring long-term goals, focal areas, and opportunities for quick wins. [+]
Product managed and directed the user experience design and implementation of user blogs for Patch readers, using nimble processes and minimum viable documentation. [+]
Organized an internal conference for top product managers at AOL, who gathered in Palo Alto for two-and-a-half days of seminars, conversations, interviews, self-organized meetings, and socializing. [+]
