On Monday I presented a talk at UX Israel Live called Tablet First. Here’s a brief abstract:
Mobility today means more than handsets in pockets. We are entering a world of ubiquitous network access to always-on cross-channel digital services, bringing multiple new dimensions of complexity to the job of user experience strategy and product design.
One of the goals my Consumer Experience team shared at AOL was that of publishing, writing, and speaking in public about our accomplishments and lessons learned. Senior designer Gabi Moore ran the awesome Broken Experiences program at AOL and proposed a talk about what we learned from it called “Fixing UX One Pixel at a Time.” (It’s not about pixels, at least not most of the time.)
Gabi asked me to present with her and I was happy to do so, though I tried to limit my involvement to telling the pre-history of the team and the early “sneakernet” days of the Broken Experiences blog, and then I turned over the mic to Gabi to talk about her very effective leadership of the program, operationalizing the experience-reporting and fixing flow, developing a bookmarklet, and promoting the program internally with Ben Hudnut’s amazing video.
The talk was recorded and I’ll post when the podcast is available (and I may try to convince Gabi to synchronize the audio with the slides). Meanwhile, here is the presentation deck Gabi developed, with a little help from me.
Here are my slides from UX Lx. In the coming weeks, the video broadcast will be made available (for a small fee) at the UX Lisbon site, and sometime next year they will be shared freely in the ramp up to UX LX 2012.
I gave the latest version of my Designing for Play talk at the @media conference (now run by the amazing John Allsopp / Maxine Sherrin team famed for their other fantastic Web Directions events) in London two weeks ago and was very pleased with the comments and feedback I got.
The sage Scott Berkun even gave me a pat on the back, as well as some useful constructive criticism (I was saying “um” a lot, as the audio will no doubt reveal – this is something I’ve worked on eliminating but I think in this case it was a “tell” that I am still feeling my way through this train of thought.)