jjg on user-centered design

Good (public) interview getting underway in the Well’s Inkwell conference with Jesse James Garrett, author of The Elements of User Experience (New Riders, 2003), a book I’ve promised to review in this space and will get around to eventually, I promise!
Garrett is a groundbreaker in the less-than-a-decade old discipline of information architecture. Much of his work and his ways of organizing the design process have become hugely influential. The diagram that inspired his book circulated the web for years as a fundamental IA meme.