Renowned interaction design zine Johnny Holland reported on my keynote at UX Lisbon, writing, in UX LX: Day Three
Moving on to playing in the musical design — he believes we can turn our users into maestros, as an expert Illustrator user is much like a musician! — Crumlish provided a range of analogies (frameworks set up the rules, you need a bit of chaos for creativity, as in jazz). However, for me, his utterly inspired point was that of creating tunable experiences: “You don’t need to create a perfect experience, but instead one that’s tunable.”