YAP Concept Model

Working with Micah Laaker on the Yahoo Application Platform UED/product team, I found that the different groups collaborating on YAP didn’t always necessarily agree on terms, concepts, and mental models. To address this, I got the design team together and brainstormed an initial draft of a concept model on white boards, transcribed this to omnigraffle, printed at poster scale on a plotter, and hung the poster in a prominent hallway.

I also attached a marker to the poster, defaced it slightly, and invited people to correct it. We ultimately went through three or four iterations, building a consensus on what YAP was at the moment, what it needed to be, and where the gaps were between reality and aspiration.