In the public sector, what’s the product?

UX Lisbon has now put up online their video of my closing talk from last year’s conference.

Those sniffles? That was covid….

I listened to it again this morning and I think it holds up and still captures how I feel about the work I am doing. I will be giving an updated and vastly briefer version of this talk at the Code for America Summit in DC this May (last item on the Lightning Talks tab).

Bonus: You can still watch my Playful Design talk from UX Lisbon in 2011.